One thing we love about our brides is their love for organization, order and planning! We thought we would celebrate that by putting together a list of Frequently Asked Questions to better assist those brides who want to be totally prepared for their dress-shopping experience!
Why do I need to make an appointment to try on wedding gowns? In order to give you the full attention of our experienced consultants, appointments are necessary.
How long is my appointment? Bridal gown appointments are 1 hour.
What should I bring to my appointment? Bring pictures of dresses you’ve seen on our website, in magazines, or that you’ve tried on elsewhere. And bring an open mind: don’t be surprised if you find “the dress” on your first visit!
What size gowns are available for me to try on? Most of our samples are the traditional sample size, which is 10.
Can I complete my entire look in one appointment? Absolutely! Not only do many brides find their dress on their first visit to our boutique, but they also find all their accessories (veils, headpieces, jewelry etc) on their first or second visit.
Do I need to make an appointment to look at accessories? You may walk in at any time to browse our jewelry, lingerie, gifts, etc…Tuesdays-Saturdays; Click here for store hours.
Do I need an appointment to try on veils? Appointments ARE required for all veils and headpieces any day of the week.
Which designers can I find only at MRS? We have a number of designers that are exclusive to MRS. in Canada! Elizabeth Fillmore, Elizabeth Dye, Delphine Manivet to name a few!
How far in advance do I need to buy my gown? It's best to allow 6-9 months before your wedding to order a gown.
What is a special-order gown? Most of the gowns we sell are special-order. A special-order gown is made specifically for you by a designer, based on the measurements we take from you, the designer then uses their pattern that is closest to your measurements to create your gown. A seamstress then fits it to perfection for your body.
When should I expect to receive my gown? You can expect a call from us no later than 4-6 weeks prior to your wedding, if not sooner, indicating that your dress is in and ready to be picked up*.
*exceptions may apply (i.e rush orders)
What are the price ranges for your gowns? Our special-order gowns start at $2000, but are more frequently in the $2500 range or higher. Off-the-rack samples can be much less, discounted up to 40% off. We also offer a limited collection of gowns under $2000.
Refunds/Exchanges: Every sale is a FINAL SALE with no exceptions.
Will I need alterations? We like to order the dress as close to your current size as possible, but all bridal gowns need alterations to give it a perfect fit for your wedding day.
Do you do fittings in your shop? While having one of our preferred seamstresses come to the bridal shop for fittings is an option (at an additional cost), we do not physically alter the gowns “in-house”. We don't have any required alterations packages, which means you only pay for what you need to have done to make your gown fit like a glove. Both of our recommended seamstresses have all of the bells and whistles at their fingertips to achieve a perfect fit and any last minute changes you may want to make to your gown
When should I schedule my first fitting? We’ll contact you when your dress is in and ready for you to schedule a fitting with your preferred seamstress.
What should I bring to my first fitting? You should bring the shoes and undergarments you’ll wear on your wedding day in order to have your gown properly fit through the bodice and hemline.
How many fittings will I need? Usually, brides require 2-3 fittings to ensure a perfect look.
Will you ship my gown out of province for me? Not a problem. We can ship a dress within Canada and some U.S States. Shipping and duty fees apply.
What is a trunk show? A trunk show is a special in-store event, lasting one to three days, where you can view and buy from a designer’s latest collection months before they hit the stores. The designer and or their representatives are sometimes at the store during a trunk show. If you find the dress of your dreams at a trunk show, be prepared to make a decision that day, as the gown will not be in the store once the trunk show is over. MRS. hosts different trunk shows throughout the year. Appointments must be made during trunk shows.
HELP! I’m getting married less than 4 months – is it too late to get a gown from you?
No, it’s not too late, but every second counts! Your options include buying one of our samples off the rack or working with a consultant to determine which designers can meet your time frame for a "special order" gown, which could include an additional rush charge.
What is a rush order? If your wedding date is sooner than the time we typically need to have a special-order gown made, we’ll need to consult with the designer and place a “rush” order, for an additional fee. In this instance, your gown may arrive 1-3 weeks before your wedding and details will be outlined in your contract.